Getting Started


Ready to take your first steps but need some help?! 

We at HBHB are always happy to help and before you know it you will be walking through the steps all by yourself! 

Sellers:

  1. Create your new member account for FREE. It's quick and easy.  Become a Member (FREE)
  2. Check over our 'Verified Seller Accounts' membership page to see if you would like to upgrade your membership. You can list your ad now and upgrade later. It's entirely up to you.
  3. View our helpful 'Seller Guide'. There's lots of useful information found there on how to stay safe, communicate with buyers, and get breast milk securely to the eagerly awaiting parents and baby!
  4. Watch our 'How-To Videos' so you can learn to be a pro.
  5. Review our 'Knowledge Base' library in our menu above to make sure you are following proper guidelines for pumping, storing, shipping breastmilk and everything in-between.
  6. Create your email templates and have them ready to go. They don't have to be elaborate, just simple and to the point.
  7. Decide if you want to do a Featured Ad
  8. Time to write your ad and go live!
  9. Sit back and wait for your responses to come in.
  10. Be patient as it can take a little time before you find the right buyer. It's ok if buyers pass on a purchase from you as they are contacting other sellers too looking for their right match.
  11. Once you get an interested buyer who confirms they are ready to purchase after they've received your quote, create your invoice to send to the buyer, and a wait for them to complete payment.
  12. Ship your milk and make sure that you and the buyer has confirmed the arrival date and time for when the buyer will be at the ship-to location to get the package. This is to avoid risk of it sitting out and spoiling after arrival.
  13. Don't forget to send follow-up emails
  14. Now you got it!

Buyers:

  1. Create your new member account for FREE. It's quick and easy.  Become a Member (FREE)
  2. View our helpful 'Buyer Guide'. There's lots of useful information found there on how to stay safe, communicate with sellers, and get breast milk on it's way to you!
  3. Review our 'Knowledge Base' library in our menu above to make sure you are following proper guidelines for once you receive breast milk and everything in-between.
  4. Decide what it is you're looking for in a seller, how much breast milk you want to order, what your budget is, and what you're looking for regarding the specifics of the breast milk quality.
  5. Keep an eye our for our 'Verified Seller Accounts' members.
  6. Browse over our ads.. you can use our classified ads main links, browse ad link, and/or Featured ads
  7. Take the time to look over multiple seller's ads, you can view their profiles under our member directory to see if they are a Verified Seller and for any additional information they may provide.
  8. Respond to the ads you like best and feel free to ask any questions to find out who will be the right match for your baby's breast milk needs.
  9. Can't find anyone who meets your needs... Post an ad of your own! You can post a Featured ad too!
  10. Once you complete a purchase, just sit back and wait for your package.
  11. Make sure to be available the day of your package arrival
  12. Once you get your package quickly bring it inside and carefully open it up and use gloves in case the dry ice is still inside. Put your breast milk in the freezer to be safe and sound.
  13. Follow the proper steps to thaw the breast milk
  14. Don't forget to pasteurize the breast milk
  15. Now your baby can enjoy!
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